It's really important in management. You can draw a line between the great and the bad managers based on emotional intelligence. It's not even about being a d

It's really important in management. You can draw a line between the great and the bad managers based on emotional intelligence. It's not even about being a decent boss who cares about your people as humans, although I'm a big proponent of that too. Emotional intelligence is the "thing" that enables a manager to step back and consider why an idea that isn't his or her own might be the best path forward. In other words, empathy means allowing the people you've developed to impress you with what they know, rather than making them conform to your own ideas as a survival mechanism. If you go the latter, you better be brilliant, but even then the good people will leave you.