Am I seeing things, or does this guy specifically argue that it is theoretically impossible for Ryanair to satisfy its customers? That reminds me of the urban

Am I seeing things, or does this guy specifically argue that it is theoretically impossible for Ryanair to satisfy its customers? That reminds me of the urban legend about the aeronautical engineers who calculated that the bumblebee cannot possibly fly. And anyone who complains about the impossibility of competing against a free product needs to explain the bottled water industry.