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I Repeat: Do Not Listen to Your Users
- daniel-cussen 19y agoI draw the line between feedback and advice. Advice is worthless, feedback is priceless. Advice is a user saying, "Holy sneakers, I just thought of the biggest idea for how you can make a social networking online publishing app!". Feedback is a user saying, "I keep clicking this and it doesn't work" or "does the site do x?". Big difference. Advice, even good advice, is easily come by. Feedback is a whole nother animal. Feedback is the voice of the capitalism speaking through your users.
- simianstyle 19y ago"...but don't ignore them" is the point of the article.