Does anyone actually think it _should_ be free? Are there really people who think a developer who creates and maintains an opensource project should be obligat

Does anyone actually think it _should_ be free? Are there really people who think a developer who creates and maintains an opensource project should be obligated to answer any and all support questions and requests?! I assume you must have run into people who think this way OP, or else you wouldn't be asking the question. I can't say I've ever heard anyone argue that though. Offering free open source software with paid support is a well-established business model. It's probably hard to scale quickly, but if you have a popular project with decent enterprise adoption you can probably make it work. In fact, offering paid as opposed to free support will probably help your project get traction with enterprise users. They'll feel more comfortable knowing they can have a contractual guarantee for support as opposed to just hoping you follow through.