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To finish projects on time, start every single step as late as possible
- visakanv 10y agoI seriously love Tiago's work. I don't know if anybody remembers, but I once wrote a post about procrastination that got to the frontpage of HN, a couple of years ago [1]. And since then, I've been basically reading everything relevant I've been able to get my hands on. (Here's a 'research review' of sorts: [2]). I'd put Tiago squarely in my top 3-5 list of 'People Who Get It'. I highly recommend reading the rest of his work on the subject. [3] __ [1] https://news.ycombinator.com/item?id=6468521 https://news.ycombinator.com/item?id=6468521 [2] http://visakanv.com/1000/0333-procrastination-pt1/ http://visakanv.com/1000/0333-procrastination-pt1/ [3] http://www.fortelabs.co/blog http://www.fortelabs.co/blog
- ap3 10y agoNo rss on that blog, is this a thing now? Harder to follow unless I go to Medium
- rjeli 10y agoHis workshops[0] and online courses[1] look interesting, can anyone testify for them? [0] http://www.fortelabs.co/workshops/ http://www.fortelabs.co/workshops/ [1] http://www.fortelabs.co/design-your-workflow http://www.fortelabs.co/design-your-workflow
- visakanv 10y agoYup I paid for Design Your Workflow (primary on the merit of his writing/insight) and I found it very helpful. It restructured my entire GTD system and just clarified my actions a lot.
- tajen 10y agoA story split in 37 tweets. Are some clients supposed to display that better than 1/, 2/ etc? What happened with Twitter's experiment with the 10,000 characters limit? https://news.ycombinator.com/item?id=10844306 https://news.ycombinator.com/item?id=10844306
- frostmatthew 10y ago> A story split in 37 tweets I don't understand why people do this instead of just writing a blog post and tweeting a link to that.
- pavlov 10y agoWriting it inside Twitter means people can't share/like [retweet/favorite] the whole thing, but instead readers will pick specific parts they find most interesting. This gives the author more finely grained data about which sentences hit the mark for their audience.
- dirtyaura 10y agoExcellent point! I think there's something powerful about this format - blog posts with inline comments haven't worked that well, but there are often interesting discussions inside tweet storms
- deleted 10y ago[deleted]
- eyelidlessness 10y agoSome sites (Medium comes to mind) allow readers to "highlight" sections, and even expose some threshold of those "highlights" to other readers. It may be that that feature isn't used enough to give authors much data, but I also wonder how much people use Twitter the way you describe.
- tychoman 10y agoThis is exactly why I do it. One tweet in the stream always ends up resonating more than all others combined, and that gives me great insight. All my tweetstorms of the past few weeks are "research" into a blog post I'm writing for ribbonfarm.com.
- IanCal 10y agoIsn't there a bit of a trick here in knowing when is "as late as possible" and not "too late"? Does this not require knowing exactly how long everything will take?
- bmh100 10y agoAnother way of saying this is, do not waste effort by starting early on non-critical tasks. This all has to do with the critical path, the series of sequential, dependent tasks that determine the minimum project length. Think of building a four-legged chair with multiple people (A, B, and C). You need to cut the wood into legs, a seat, and a back. You need to buy wood from the lumber yard, and buy screws and glue from the hardware store. You need to sand and finish the wooden pieces. You need to assemble the pieces with screws and glue. The naive approach would be to have everyone go buy materials (and wait for everyone to get back), then together cut the wood (and wait for everyone to finish cutting), then together finish the wood, then together assemble the chair. This takes a longer time, because people will wait at each step, if there is any difference in task completion time between people. The length of each stage is the maximum of each individual task completion time. The critical-path approach would be to send A to wood store. A returns and starts cutting leg 1, not waiting on B to return. B starts sanding the leg 1 completed by A, while A starts cutting the next leg, 2. C starts by finishing leg 1 after B finished sanding, while A starts cutting leg 3, and B starts sanding leg 2. Near the end, A has finished cutting the chair back, and goes to the hardware store to buy the screws and glue. A returns and starts assembling the chair as the pieces become ready. Note how much earlier all the wood was cut in the naive approach. This is "early starting". In the critical-path approach, the cutting of each piece by A was delayed until it was needed by B for sanding. Buying the screws and glue was delayed until much later, when they were finally needed for assembly. That is because the critical path is: (Buy Wood) -> (All Parts Are Finished) -> (Assemble Chair) Other tasks can be delayed as appropriate, when doing so allows more resources to be spent on the critical path. I.e., wait until you are almost ready to assemble the chair before you buy the screws and glue, as time is better spent on getting those pieces finished! I hope that makes sense.
- tychoman 10y agoThere is a bit of a trick, but there are ways to make it easier. This is why in the tweetstorm I said the various parts of critical chain have to be used together, like forces balancing a building. In order to use median (most likely) time estimates and late starts, you also must use buffers. Instead of putting a little bit of safety margin at every little step, which explodes the lead time of the project w/out actually reducing risk (since delays are passed on and early finishes are wasted, as the table-building ex above explains), w/ buffers you pool all the safety margin together, where it can be used by whoever actually needs it. This works better because Murphy always strikes one part of the project disproportionately, not every step equally.
- tdumitrescu 10y ago"26/ Ppl are generally happier: focus + flow + roadrunner mode (only 2 speeds, 100% & 0%) + fast results = happiness for both emp & co" Wow, I just don't know what planet this employer lives on where employees supposedly _enjoy_ sitting around idle until suddenly "holy crap tight deadline must crunch to make it!" Every once in a while, fine that stuff happens, but if a job were consistently putting me in "roadrunner mode" for every project, I'd be out of there in roadrunner mode too. Preferably before the anxiety and pressure turns into burnout.
- psifun 10y agoThere seems to be an element of paying attention only to the immediate product of a management style, and not the longer term implications of it. On the other hand, maybe they're thinking that if they get people young, hungry, and cheap enough, they can wring enough productivity and burn through them without any concern.
- tychoman 10y agoTiago here. Roadrunner mode probably sounds a lot like the "crisis mode" we're all used to in most orgs, but it's actually more like supercompensation principle in all types of learning and training. You focus w/ everything you have, and then recover. Most orgs try to balance capacity, which results in this steady state of draining yet not really productive work. Theory of Constraints (which is what this thread is based on) says you should instead balance flow.
- xorgar831 10y agoBut why not say "starting working at the correct time" and address the issue head on vs. playing psychological games?
- tychoman 10y agoBut what is the correct time? There is a whole subfield of project mgmt dedicated to exploring the theories around this question. And the line between "psychological games" and "psychology" is very thin, some would say non-existent.
- woliveirajr 10y agoSomeone taught me, years ago, some technique (don't remember the name) where you would move all the tasks to begin in the last possible day. Then, study the critical path to exclude all those "extra fat" that everybody includes in each task, assuring that the critical path is really critical, without hiding days/hours that would lead to procrastination in the critical path. Save it to an "emergency buffer". Review if something else became the critical path. Repeat until stability arises. Now, manage it, use your buffer when required, always take care if something else becomes the critical path (as everything will begin in the last possible time). And, even if something becomes critical path and takes more time than required, you have some buffer...
- asplake 10y agoReminds me of Goldratt's Critical Chain - he of Theory of Constraints (TOC), The Goal, etc
- kesor 10y agoReminds? It is a direct quote of Critical Chain, see #37
- scrame 10y agoUntil you drown in technical debt.
- woliveirajr 10y agoYes... If the PM don't let some time to that tech research about the "good enough" solution, the long run can be ugly.
- zo7 10y agoAh, so I guess he'd approve of the way I stumbled through university :) I get what he's saying, but I can't imagine adhering strictly to this would be healthy. I've waited until the last minute to finish enough projects to know how stressful and anxiety-inducing it can be, and have enough experience to know that my time estimates are never accurate.
- tychoman 10y agoMy experience has shown that this is actually a much less stressful way to work. You're asking ppl to give estimates, with the caveat that there will be no penalty for not hitting it. Because all overruns will be absorbed in the common pool of safety margin, the buffer. This removes all the politics from estimating - the grandstanding, the making others look bad, the not-so-subtle pressures, the over-inflating to avoid looking bad. Estimates become what they're supposed to be: just estimates. Also, notice that as hard as everyone says estimating is, they know EXACTLY when to start on that thing they're procrastinating on to finish it just before the deadline. Could it be this interesting phenomenon is a feature, not a bug?
- SZJX 10y agoI think the caveat is obvious here, that this is a method that applies to organizations with the help of a lot of formal methodologies, not individuals. For individual endeavors, it's always the right idea to start as early as possible, since without all the formal methodologies and structural control your estimate will always be literal laughing stock. Starting at the last moment is the absolute thing not to do for an individual who has no clear idea/experience about project management on her own(95% of people really). Not to mention another issue deadly enough on its own is that there's simply nobody supervising a hard deadline for your own projects, unlike within a company structure. If you do so, just wait for series of trainwreck to happen to you. I think this is proven by countless examples and experience already and nobody would really object to that.
- realworldview 10y agoTwitter? Really?! I guess that fits with the overall _missive_.
- tychoman 10y agoWell, 15m of tweeting on BART has led to dozens of high-value interactions, new followers, and insights for the upcoming blog post. Not bad as a case study!
- pretodor 10y agoHere is the full text: 1/ The key to finishing projects on time is to start every single step as late as possible (exactly the opposite of what most PMs do) 2/ First, because only progress on the critical path matters for final delivery, therefore all other starts are distractions 3/ It would be like spending hrs on a huge dinner prep by making all the side dishes, only to realize u forgot to pre-heat oven 4/ Second, starting early doesn't mean you'll finish early. Parkinson's Law: the task simply expands to fill the extra space 5/ Third, even if u do finish a step early, that gain will be wasted: next person won't be ready 6/ Starting a step early actually has all sorts of negat conseq, which is why procrastination is evolutionarily & logically a good strategy 7/ Starting early increases likelihood u don't have all info and prereqs, making rework likely (i.e. estimate blowout) 8/ Starting early increases the surface area for interruption attacks (internal & external), since u "have plenty of time" 9/ Starting early explodes the amt of lead time not spent actually working (i.e. Touch time) 10/ 70-99% of task lead time is waiting time, queueing, pending confirmation, waiting on approval, learning, rampup, setup, etc 11/ Ppl complain about estimation being hard, but it's not "uncertainty". It's them starting things early due to supposed uncertainty! 12/ But maybe the worst effect of starting early is that ppl start late anyway. Who actually begins a step before they have to? 13/ So you get worst of both worlds: a LONG plan with huge lead times, which are ignored as ppl do everything last minute. Vicious cycle 14/Last reason early starts suck, is they give illusion of safety. But Murphy doesn't hit everywhere evenly, he concentrates chaos at 1 spot 15/ Irony is this is self-reinforcing: did you hit the deadline because u executed well, or because you had excessive safety (100-200%)? 16/ So person who adds the most excessive safety is rewarded for "hitting their estimate," as if estimating and executing are independent 17/ Late starts fix all this: when the step is "released," they have barely enough time to finish if they go at full speed 18/ This pressure helps them focus, get into flow, ignore distractions/interruptions, optimize for 1 thing, get it done! 19/ Procrastination isn't an issue, because they're already behind, since u also cut their estimated lead time in half (oops!) 20/ If they finish on time it's actually a cause for celebration, and the next person can actually take advantage of the time gained 21/ The PM knows what to focus on, since u start with few steps (critical path ones) and only gradually begin new ones as late as possible 22/ Another benefit: once crit path person passes hot potato, they're free! U don't assign them new work, that would be punishing perform. 23/ Late starts also help with resource contentions (the same person doing 2 steps), esp important in cross-funct creative teams 24/ Instead of "start everything NOW!" You're saying "U must not start anything until the last poss moment. Focus on the current task!" 25/ This helps ppl not multitask, since they only have one task at any given time, and it's late! 26/ Ppl are generally happier: focus + flow + roadrunner mode (only 2 speeds, 100% & 0%) + fast results = happiness for both emp & co 27/ ANOTHER benefit of late starts: u have much better estimation data, since lead time now more closely approximates touch time 28/ 3 main results of all this: throughout (output x sales) explodes, lead time per project plummets, and huge excess capacity is revealed 29/ U read that right: earlier u start steps, the later u deliver projects, the more excess capacity you're likely to have 30/ Why? Because the almost universal response to late projects is "we need more capacity!" False. U need to use what u have 31/ The busier everyone in your co seems to be, the more confident I am that you have tremendous, double-digit excess capacity 32/ To add insult to injury, emps in such companies also say they're "too busy to invest in productivity." Speed up the hamster wheel! 33/ BUT to use late starts, u also need buffers. Bec some steps do in fact go late, just not as many and not as late as u think 34/ And I don't mean buffers as a general concept, u need very precisely placed and sized buffers divided into zones, updated daily 35/ There is a buffer for every purpose: project buffers, feeding buffers, iteration buffers, bottleneck buffers. Gotta know which 1 to use 36/ The PM's job becomes easy: just watch the buffer penetrations. No need to do anything until it gets to Zone 3 or 2, all else is noise 37/ If u want to know where all this comes from, Critical Chain Project Mgmt: https://en.wikipedia.org/wiki/Critical_chain_project_management https://en.wikipedia.org/wiki/Critical_chain_project_managem...
- kesor 10y agoI just wish more people would read Critical Chain books, there are several very interesting books that discuss this technique - including some that were released just last year. amazon.com/dp/1934979074/ amazon.com/dp/1499660901/ amazon.com/dp/1498746039/ amazon.com/dp/0884271536/ - the original book that started it all
- kesor 10y agoActually the PM BOK (Project Management Body of Knowledge) added Critical Chain in the 5th edition (current one is 6th edition). https://4squareviews.com/2013/04/18/5th-edition-pmbok-guide-chapter-6-critical-chain-method/ https://4squareviews.com/2013/04/18/5th-edition-pmbok-guide-...
- kesor 10y agoOne amazing attempt to apply project management to software development can be found in the work of Steve Tendon at http://chronologist.com/blog/2012-09-25/critical-chain-project-management-in-TOC/ http://chronologist.com/blog/2012-09-25/critical-chain-proje...
- SZJX 10y agoWell yeah of course this is one way of thinking, in that if you could use the early times to do something else meaningful then why not, instead of wasting all of the time on that one single thing which might not be improved that much by all the additional time. That's true to an extent. A good example I can think of is the exam preparation for university entrance exams in China. It's a common practice by high schools to dedicate all three years to it at the expense of other useful developmental activities for students, which is an absolute waste. Just at most one year is totally enough, as proven by some alternative high schools. However, I'd still argue that the problem of most people/individuals (especially as contrasted to huge organizations with loads of formal methodologies) is still delaying/procrastinating too much instead of too little. Too much pressure sucks, so is a rushed product/result compared with a carefully prepared one. So no, unless you really know very clearly what you're doing and how your plan will work out, which 99% of people have no clue about, start as early as possible, much earlier than your estimate, otherwise you'll definitely regret it. Though I acknowledge that this guy mostly talks about management methods, not productivity for individual endeavors.