Wow. Is the author really telling me my mom should hunt down errors in log files, search for them in bug trackers and provide "vital feedback to developers"? An

Wow. Is the author really telling me my mom should hunt down errors in log files, search for them in bug trackers and provide "vital feedback to developers"? And she receives back some "freedom"? Then he is completely missing the point for the "normal" user and what he said just boils down to: "Don't try this at home if you're just a desktop user."