4 ms·

IIRC, in the US, airlines are required by law to book you on the next available flight on any airline. Of course, they prefer to keep you on their own planes, a

IIRC, in the US, airlines are required by law to book you on the next available flight on any airline. Of course, they prefer to keep you on their own planes, and it is probably impractical to move every single passenger, anyway, so you do have to ask.

Coding_Cat 10y ago
In the EU there are similar laws. Compensations start as soon as a plane is delayed by more than two hours. My dad has gotten quite a substantial chunk of money back on a regular vacation ticket after it was delayed for a few hours. You have to ask, but I have noticed in recent years that they're quite open about the fact that the program exists, with posters all over most airports.
- semi-extrinsic 10y ago
  On the flipside, I think there is a sort of loophole that some cheap EU airlines use, where if all the passengers board the plane, they can keep you delayed (and boarded) for a few hours with no compensation. I've been stuck outbound from Gatwick, sitting in the plane for 2.5 hours with no food and no compensation, due to illness causing shortage in the flight attendant staff. I believe they knew about the delay before they boarded us.
  - a3_nm 10y ago
    I'm confused by this. EU passenger rights http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm http://europa.eu/youreurope/citizens/travel/passenger-rights... also apply to planes that arrive late. Hence, if they make you board the plane and wait, presumably you will also arrive late, and be entitled to a compensation.
    - BenElgar 10y ago
      I suppose the difference is that you're more likely to claim compensation whilst you've got nothing better to do than waiting to get on a plane in a terminal full of posters telling you to claim that compensation than once you've actually made it to wherever you're going.
tedmiston 10y ago
After what amount of delay does this kick in though, or is it any canceled flight?
- pyre 10y ago
  Weather delays must not count. I've had a mechanical failure turn into a weather delay. We get a free hotel room the first night of the delay, but slept in the airport the rest of the delay because it was "due to weather."
  - tedmiston 10y ago
    That's correct. I believe any nature related event falls into a category that conditions of carriage call an "Act of God".

Coding_Cat 10y ago

In the EU there are similar laws. Compensations start as soon as a plane is delayed by more than two hours. My dad has gotten quite a substantial chunk of money back on a regular vacation ticket after it was delayed for a few hours. You have to ask, but I have noticed in recent years that they're quite open about the fact that the program exists, with posters all over most airports.

semi-extrinsic 10y ago
On the flipside, I think there is a sort of loophole that some cheap EU airlines use, where if all the passengers board the plane, they can keep you delayed (and boarded) for a few hours with no compensation. I've been stuck outbound from Gatwick, sitting in the plane for 2.5 hours with no food and no compensation, due to illness causing shortage in the flight attendant staff. I believe they knew about the delay before they boarded us.
- a3_nm 10y ago
  I'm confused by this. EU passenger rights http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm http://europa.eu/youreurope/citizens/travel/passenger-rights... also apply to planes that arrive late. Hence, if they make you board the plane and wait, presumably you will also arrive late, and be entitled to a compensation.
  - BenElgar 10y ago
    I suppose the difference is that you're more likely to claim compensation whilst you've got nothing better to do than waiting to get on a plane in a terminal full of posters telling you to claim that compensation than once you've actually made it to wherever you're going.

tedmiston 10y ago

After what amount of delay does this kick in though, or is it any canceled flight?

pyre 10y ago
Weather delays must not count. I've had a mechanical failure turn into a weather delay. We get a free hotel room the first night of the delay, but slept in the airport the rest of the delay because it was "due to weather."
- tedmiston 10y ago
  That's correct. I believe any nature related event falls into a category that conditions of carriage call an "Act of God".