4 ms·

I guess you're only comparing to American airlines. That's a pretty low baseline

hueving 10y ago
I fly Delta all the time (including internationally). I hear this anecdote that the US airlines are so much worse, so I have to ask. How are foreign airlines that much better? My delta flights are almost always on time and are usually a little early. The only big delays I've experienced are because of weather, which all airlines experience. The international meals are fine, as in, I wouldnt pay any more money to get a better meal.
- refurb 10y ago
  My experience is that US domestic flights are terrible, but US international flights are much better. Not as good as non-US carriers, but pretty good overall.
- ekianjo 10y ago
  Good service is not just about being on time. If thats the only thing you care for, you have low expectations.
  - eyelidlessness 10y ago
    As another anecdote, I went from seldom flights to fairly regular, and the only US airline that has not made me feel like garbage is Delta. I don't particularly care about arriving "on time" except in extreme circumstances. I care about being comfortable and treated well. And while Delta like every other airline does its share of shoving people into uncomfortable seats for long periods of time with little sustenance, they have by far made that more tolerable than any other US airline I've tried. To the point I almost always book on their website rather than any other option.
  - hueving 10y ago
    Can you give an example of some things that are better on other airlines? "good service" is a pretty vaugue phrase.
    - ekianjo 10y ago
      Tons of stuff. Food on the plane, facilities in the lounges, free newspapers and magazines, choice of entertainment, friendliness and helpfulness of the staff, choice of drinks, quality of the seats, space in between the seats, quality of pillows (business class), flexibility in terms of carry-on luggage, clear information on website, useful website for reservations and what not, reasonable price, and so on, and so on.
      - hueving 10y ago
        Like I said, delta food is fine on international flights (maybe I'm easy to please). Whenever I use an airline lounge, I just envision it's a pretty lame way to make up for the fact that you aren't flying direct. Quality of the seats for delta is good for comfort+, which is in the same price range as regular economy for 'nice airlines'. Choice of entertainment has been the in-flight system loaded with a bunch of new and popular movies for free, which is good enough for me. Price is always in competition for the cheapest. There is a reason the airline is so large... Not sure what you mean about flexibility of carry-on...
    - ryanlol 10y ago
      On Emirates A380s there's a bar, with a bartender. How about that?
      - hueving 10y ago
        Kinda cool for business class folks. But if your flying business class on almost any international flight you can press a button at any time to get whatever drink mixed up for you.
- monksy 10y ago
  KLM, They've treated me with respect. They've changed flights for me to have a quicker flight. For the most part.. they've been a heck of a lot better than Delta. I liked NWA, not Delta.
- cstejerean 10y ago
  Would you pay less money to get a better meal? Because for example I've found that Emirates is cheaper and has better service and food than Delta, or really any of the major US airlines.

I fly Delta all the time (including internationally). I hear this anecdote that the US airlines are so much worse, so I have to ask. How are foreign airlines that much better? My delta flights are almost always on time and are usually a little early. The only big delays I've experienced are because of weather, which all airlines experience. The international meals are fine, as in, I wouldnt pay any more money to get a better meal.

refurb 10y ago
My experience is that US domestic flights are terrible, but US international flights are much better. Not as good as non-US carriers, but pretty good overall.
ekianjo 10y ago
Good service is not just about being on time. If thats the only thing you care for, you have low expectations.
- eyelidlessness 10y ago
  As another anecdote, I went from seldom flights to fairly regular, and the only US airline that has not made me feel like garbage is Delta. I don't particularly care about arriving "on time" except in extreme circumstances. I care about being comfortable and treated well. And while Delta like every other airline does its share of shoving people into uncomfortable seats for long periods of time with little sustenance, they have by far made that more tolerable than any other US airline I've tried. To the point I almost always book on their website rather than any other option.
- hueving 10y ago
  Can you give an example of some things that are better on other airlines? "good service" is a pretty vaugue phrase.
  - ekianjo 10y ago
    Tons of stuff. Food on the plane, facilities in the lounges, free newspapers and magazines, choice of entertainment, friendliness and helpfulness of the staff, choice of drinks, quality of the seats, space in between the seats, quality of pillows (business class), flexibility in terms of carry-on luggage, clear information on website, useful website for reservations and what not, reasonable price, and so on, and so on.
    - hueving 10y ago
      Like I said, delta food is fine on international flights (maybe I'm easy to please). Whenever I use an airline lounge, I just envision it's a pretty lame way to make up for the fact that you aren't flying direct. Quality of the seats for delta is good for comfort+, which is in the same price range as regular economy for 'nice airlines'. Choice of entertainment has been the in-flight system loaded with a bunch of new and popular movies for free, which is good enough for me. Price is always in competition for the cheapest. There is a reason the airline is so large... Not sure what you mean about flexibility of carry-on...
  - ryanlol 10y ago
    On Emirates A380s there's a bar, with a bartender. How about that?
    - hueving 10y ago
      Kinda cool for business class folks. But if your flying business class on almost any international flight you can press a button at any time to get whatever drink mixed up for you.
monksy 10y ago
KLM, They've treated me with respect. They've changed flights for me to have a quicker flight. For the most part.. they've been a heck of a lot better than Delta. I liked NWA, not Delta.
cstejerean 10y ago
Would you pay less money to get a better meal? Because for example I've found that Emirates is cheaper and has better service and food than Delta, or really any of the major US airlines.