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I'm starting to question whether or not Apple still notifies users prior to all renewals... I have a handful of monthly subscriptions through the App Store, an
by marklubi 10y ago
I'm starting to question whether or not Apple still notifies users prior to all renewals...
I have a handful of monthly subscriptions through the App Store, and currently, none of them notify me of the renewal before it occurs (I've checked my spam folder).
When I first subscribed to an app a couple of years ago, I received notifications before renewals (that sub was a 6 month or 1 year term, I don't recall exactly).
I also have an app that has offered subscriptions for almost 2 years. From end user reports recently (there weren't many issues about renewals until more recently), I'm getting the impression that Apple doesn't notify about upcoming subscription renewals unless the payment method Apple has on file is out of date, as we get quite a few emails asking about how to update payment information.
We would certainly be interested in finding out what others (both end-users and app developers) have found in their experience.