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In my experience, Apple actually warns about renewal before they renew. This is something I have yet to see with other major services. Hopefully it'll stay in a
by scarlac 10y ago
In my experience, Apple actually warns about renewal before they renew. This is something I have yet to see with other major services. Hopefully it'll stay in and other services follows suit.
- marklubi 10y agoI'm starting to question whether or not Apple still notifies users prior to all renewals... I have a handful of monthly subscriptions through the App Store, and currently, none of them notify me of the renewal before it occurs (I've checked my spam folder). When I first subscribed to an app a couple of years ago, I received notifications before renewals (that sub was a 6 month or 1 year term, I don't recall exactly). I also have an app that has offered subscriptions for almost 2 years. From end user reports recently (there weren't many issues about renewals until more recently), I'm getting the impression that Apple doesn't notify about upcoming subscription renewals unless the payment method Apple has on file is out of date, as we get quite a few emails asking about how to update payment information. We would certainly be interested in finding out what others (both end-users and app developers) have found in their experience.
- xg15 10y agoIf that's the case, it would make it somewhat less suspicious. Given how deep the unsubscribe button seems to be buried, I hadn't been hopeful.