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I'm suspecting both 86 and 56% numbers as well, but 23% reply and 2% unsubscribe is likely correct, which is way better than I would expect.
by ptero 10y ago
I'm suspecting both 86 and 56% numbers as well, but 23% reply and 2% unsubscribe is likely correct, which is way better than I would expect.
- sooheon 10y agoThough far more probably file as junk thank take the time to unsubscribe. Unsubscription process is notoriously annoying.
- jermaustin1 10y agoWe tracked our junk/spam reports (which is reported back by all popular email services and software) and it was never terrible, but I don't have the numbers on a per email or campaign metric. As a whole we saw a 0.5% spam report rate. At its highest it hit 25% but that happened due to a glitch in the marketing platform that spammed every signup on one of our campaigns one night with around 100 "thank you" emails.
- gk1 10y ago> Unsubscription process is notoriously annoying. Really? Clicking a link? And Gmail often even adds their own "Unsubscribe" button.
- sushid 10y agoNot the parent but sometimes, you have to check all the different mailing lists and/or they require you to retype in your email. Some might find this a bit more annoying than simply marking the email sender as spam.