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(Disclaimer: I'm not your target demo, so feel free to ignore this...) What kind of backup/restore capabilities does this have? If I were in the market for thi

(Disclaimer: I'm not your target demo, so feel free to ignore this...) What kind of backup/restore capabilities does this have? If I were in the market for this, that'd be one of my primary concerns in deciding between self-hosted vs. cloud. Ideally one atomic operation to back up all my data, and another single operation to restore, such that I could install Duet on a new host, restore the backup, and be back on my feet. Also: how easy is this for non-technical users to install? It might be worth your time to make guides for one or more specific hosting companies, taking them through the process to purchase hosting, domain name, etc.

23andwalnut 10y ago
The installer does backups during the upgrade process. There's no mechanism for on-demand backups though. I suppose it would be trivial to add that functionality. Restoring from a backup, while simple, has some manual steps. Since I have no control over where Duet gets installed, and my customers have a wide variety of server capabilities, I try to keep everything as simple as possible. Install takes about 5 minutes and all you really need is the ability to ftp to your server and the know-how to hunt down your mysql credentials. 99% of the time when people have trouble it's just a matter of helping them figure out their correct credentials.
- sbarre 10y ago
  Do you provide instructions on how to do proper backups? I know that's perhaps "not your problem" but for the type of information you're offering to manage (invoicing, time tracking, project data, etc), a server failure could be catastrophic to someone's business. Maybe a future version should provide easy backups (to Amazon S3 or even just a "click here to download a zip of your data") and a periodic warning to users who have not backed up in a while.
  - 23andwalnut 10y ago
    I can put those instructions together. I'll add them to the support page as soon as I do. A zip backup method would be fairly simple to implement. I'll definitely think about that for a future release.

23andwalnut 10y ago

The installer does backups during the upgrade process. There's no mechanism for on-demand backups though. I suppose it would be trivial to add that functionality. Restoring from a backup, while simple, has some manual steps. Since I have no control over where Duet gets installed, and my customers have a wide variety of server capabilities, I try to keep everything as simple as possible. Install takes about 5 minutes and all you really need is the ability to ftp to your server and the know-how to hunt down your mysql credentials. 99% of the time when people have trouble it's just a matter of helping them figure out their correct credentials.

sbarre 10y ago
Do you provide instructions on how to do proper backups? I know that's perhaps "not your problem" but for the type of information you're offering to manage (invoicing, time tracking, project data, etc), a server failure could be catastrophic to someone's business. Maybe a future version should provide easy backups (to Amazon S3 or even just a "click here to download a zip of your data") and a periodic warning to users who have not backed up in a while.
- 23andwalnut 10y ago
  I can put those instructions together. I'll add them to the support page as soon as I do. A zip backup method would be fairly simple to implement. I'll definitely think about that for a future release.