22 ms·
For us: We have 'tiers' and bill a user based on which tier their use fits in, if they increase enough to be in the next tier, they get everything that goes wi
by izak30 19y ago
For us:
We have 'tiers' and bill a user based on which tier their use fits in, if they increase enough to be in the next tier, they get everything that goes with it, if they only have a small increase, they get an overage, that is some cost between the two tiers.
- dcurtis 19y agoThe problem with this is that you are not allowing the user to decide which tier they are in, and you'd probably piss a lot of them off by automatically moving and charging them in the next higher tier. Overage fees are terrible for user retention, because they just irritate people unless it is extremely obvious and normal in your market to charge such fees.