You're right that it isn't the best word choice -- I meant to say that it's not my place or anyone else's to comment on the lived experience of an individual at

You're right that it isn't the best word choice -- I meant to say that it's not my place or anyone else's to comment on the lived experience of an individual at or with an institution. What I take issue with is generalizing a subjective experience to color and characterize an entire institution.