Sorry but I worked in a variety of non tipped customer service jobs and I was always polite even when abused because that was my job. If I didn't do my job I wo

Sorry but I worked in a variety of non tipped customer service jobs and I was always polite even when abused because that was my job. If I didn't do my job I would lose my job. It's really not all that draining either. I can't imagine requiring bribes, oh sorry, tips, to do my job. The biggest difference in customer service in all the establishments I've worked in was management. Training is extremely important and can't be winged, there has to be a procedure in place. Having the highest expectations of your employees and component staffing are a must. And don't be scared to fire anyone who is not meeting your standards. Poor customer service is mostly a result of poor management. Good customer service is a result of good management. Anyway over friendly servers make me very, very uncomfortable. I went out for food with my companions not for a social experience with a stranger.