3 ms·
I disagree completely. For one thing, many McDs employees in countries with a higher minimum wage also have a better attitude, but there are also standout emplo
by nikdaheratik 10y ago
I disagree completely. For one thing, many McDs employees in countries with a higher minimum wage also have a better attitude, but there are also standout employees at McDs in the U.S. The issue isn't just that the workers at higher minimum wage places are paid more, it's that they are better employees because the managers there can't afford to hire a mediocre one (especially since it's harder to fire them), so they get good employees and train them. And the instances where I've had really good service from McDs in the U.S. are often cases where there's an economic downturn and you have alot of overqualified people taking that job as it's better than nothing.
Service in any restaurant is more a function of the kinds of employees you can attract (through wages) and the amount of training the manager puts into their staff. Tipping is only important in that it allows some restaurants to pay a fairly decent amount of money to attract higher quality workers for only a couple of nights when a straight wage would require a larger time commitment to get the same amount of money. However, a (necessarily higher) straight wage would also allow more workers the opportunity to make a decent full time living as a waiter or bartender, which means you could have really good servers even on less busy nights of the week, but fewer servers on the busiest nights as there's less flexibility in hiring and firing.