Well, having to give your actual name was a painful, and with all the bad experiences with Facebook closing people's accounts because Facebook didn't believe pe

Well, having to give your actual name was a painful, and with all the bad experiences with Facebook closing people's accounts because Facebook didn't believe people had last names like "Yellow Bird", Google was probably not given the benefit of the doubt and they have a second problem. Google doesn't do customer service well. I'll give a current example from yesterday that I posted on HN. If you go to news.google.com and search for: North Dakota Indigenous people, you will get an article from snopes.com with a totally wrong and, frankly, racist headline with a one paragraph description that reads like a hit piece on the ND governor. I submitted feedback and highlighted the article and yet its still there 24 hours later. This horrible response to issues does tend to make people think about things.