Thank you. We are trying to get it sorted, but fortunately, we are at a place that even if they still refuse, we can afford the surgery. But what happened to us

Thank you. We are trying to get it sorted, but fortunately, we are at a place that even if they still refuse, we can afford the surgery. But what happened to us happens everyday to a bunch of folks that can't really afford to (or have to wait 6 to 12 months to get it using the national health service)