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This is pretty dangerous path to failure. If you look at the most successful companies it is obvious that they respect the user base using their service. Softwa
by StreamBright 10y ago
This is pretty dangerous path to failure. If you look at the most successful companies it is obvious that they respect the user base using their service. Software is no exception to that, you have to make it user friendly, regardless if your user base is mostly software and systems engineers.
- enraged_camel 10y agoI don't think it's so cut-and-dry. I mean, does Oracle respect its users and is it user-friendly? What about Epic, the dominant software system in the healthcare industry? Or Microsoft SharePoint?
- ghufran_syed 10y ago"If you look at the most successful companies it is obvious that they respect the user base using their service" - I think a better way of putting it would be that "successful companies respect their customers". In the case of software tools like Docker, the customers generally are the users. In the case of Epic, an electronic health record, the buyers are senior management, the users are the clinical staff such as the nurses, doctors and techs. So Epic does give the senior management what they want (buzzword compliance, a safe choice that it's hard to get fired for), but doesn't give clinical staff what they want..because they are not the ones making the buying decision.
- StreamBright 10y agoMost, not all. I think you are still better of listening to your customers.