3 ms·
In the recent past it definitely has seemed like AgileBits is struggling for revenue or looking at new and steady streams of revenue, which is where the subscri
by newscracker 10y ago
In the recent past it definitely has seemed like AgileBits is struggling for revenue or looking at new and steady streams of revenue, which is where the subscriptions fit in.
Although AgileBits has had responsive customer service (not always necessarily the same as useful or good customer service), it has made at least one prominent mistake that it had to backtrack out of after a long time. One was putting 1Password on the Mac App Store (MAS) and saying it would be "MAS only" (like Pixelmator) and refusing to provide a separate AgileBits store option, with the justification that MAS simplifies things (it probably did remove some overheads) and that it didn't want to maintain its own store, payment processing, etc. What was hypocritical of AgileBits was that it still had to maintain its store, payment processing, etc., for its Windows version of 1Password. Many customers complained, and complained quite a lot, on their forums, but AgileBits' attitude and response were very poor and seemed downright obstinate. After a long time, AgileBits realized that MAS wasn't that great (not sure of the reasons) and brought 1Password (Mac) to its store while retaining MAS as an option.
The current push of a subscription model, while stating that standalone licenses continue to remain (although obscured on the site "to avoid confusion"), seems to be a repeat of history. The outcome is unknown at this point in time. Maybe a lot of people will find the subscription easier to use and force AgileBits to shutdown the standalone licensing model. Most people who belong to the consumer segment (those who do not make money with the software they use, like in the case of Adobe products) do not prefer subscriptions and like the flexibility of "owning software" (license) and having the freedom to choose when they would upgrade and at what price (in many cases waiting for some special discount sale).
Hopefully, AgileBits will remove the obscurity of the standalone licenses and provide it prominently, because the current scheme just doesn't fit with what AgileBits as a company always aims to be. It's too cheap of AgileBits to do something like this. Also hopefully, the subscription models will continue to be optional (with standalone licenses available at reasonable prices) and perhaps segmented differently (with lower price points?) to attract customers for specific features that are of value to them.
It would also be better for AgileBits to get into making other kinds of software applications instead of trying to squeeze more and more out of password management and shared password systems.
I'm an occasional 1Password user on Windows, but I switched most of my passwords to the built-in browser based password management (since I mostly use only one or two browsers). For some other purposes, I use KeePass and KeeWeb (though 1Password's browser extensions, where they work, are quite convenient). I personally don't see a lot of value in getting 1Password anymore, and as for a subscription, that would be inappropriately wasteful.