I wonder if they would have met this resistance if they had started as SaaS from day one. I mean, I get the benefit to them of recurring revenue, but from a cus

I wonder if they would have met this resistance if they had started as SaaS from day one. I mean, I get the benefit to them of recurring revenue, but from a customer standpoint this is right up there with Adobe trying to force everyone to creative cloud (albeit handled much better imho). People viewed it as something you pay once for, and not something that warrants paying in perpetuity. Customers fully realize that increasing LTV for AgileBits means a massive price hike for them over multiple years if you do the May on percentage increase.