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I was in similar situation with Google Cloud. My 2 projects were disabled, they just give me 3 days to send appeal (of course I did it in first 15 minutes). Aft
by splix 10y ago
I was in similar situation with Google Cloud. My 2 projects were disabled, they just give me 3 days to send appeal (of course I did it in first 15 minutes). After 3 days without getting response I started complaining on social media, only after that I got contracted by Google representative and they fixed this issue. So it took a week to restore my projects.
I wasn't hacked, and didn't do anything wrong. It seems that their thread detection tools doesn't like when you're using an unusual port and it disabled my project automatically. It happened to same project few weeks later, again because of fault on their system. Yes, one of the projects was disabled twice. Fortunately for this time I have a personal email of the guy who helped before, so it was quick this time, just few hours of downtime.
Of course you don't get any explanation, just automatic email "your project is suspended". After this you lose access to you servers, access to project dashboard and Cloud Logging, you're unable to check what happened, have no access to db to make backups or move to other server, just nothing, all disabled. Good job.