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> It is not surprising because with an open source program everyone who can program can fix such issues, while with Microsoft you are at the mercy of the likely
by Delmania 10y ago
> It is not surprising because with an open source program everyone who can program can fix such issues, while with Microsoft you are at the mercy of the likely overworked Excel team.
Yep, that's the theory behind open source applications. The reality is that in a company, people will prefer Excel because Microsoft is a point of contact that can work with, blame, or yell at to fix because you're paying them. With OpenOffice or LibreOffice, sure, you could have your engineering department fix it, or they could work on the software you need for your business.
- throwaway_exer 10y ago> The reality is that in a company, people will prefer Excel because Microsoft is a point of contact that can work with, blame, or yell at to fix because you're paying them. Unless you are a company with more than 50,000 employees, Microsoft is very unlikely to fix anything for you, in any product. They do poll large companies for their features roadmap, so it pays to be a megacorp.
- chris_wot 10y agoIn the rather large Australian company I work for currently my manager asked himself out loud "how many tines did we ask Microsoft for support with Office"? The answer was - "never". They wouldn't have listened and so it was not only pointless, but it was actively frowned upon! You can purchase a rather less expensive support contract with Collabora. You don't have to build or fix the software yourself.