tl;dr Google screws over a startup with their automated processes, startup has no recourse, startup complains on social media, Google gives them special attenti

tl;dr Google screws over a startup with their automated processes, startup has no recourse, startup complains on social media, Google gives them special attention. This story is an incredibly common experience from Google, and the only take away I can get each time I see it is don't use Google unless you have the social media clout to get their attention when they close your account. That is a ridiculous customer service model and claims of Google being "immature," as the article puts it, are seemingly well deserved.