3 ms·
>I had had the credit on my account for over 2 years by that time, but hadn’t used it. >A change in contract of that magnitude should have led to me being dire
by narrowrail 10y ago
>I had had the credit on my account for over 2 years by that time, but hadn’t used it.
>A change in contract of that magnitude should have led to me being directly notified per email
It seems to me the credit is a form of charity for students, and you had not bothered to redeem it for 2 years. Now, you seem to be implying that DO is acting in an evil manner for only alerting you to the change via the dashboard (which the DO rep in this thread admitted was poor execution on their part). I don't think you are being charitable, and I think the underlying assumption you are making almost sounds conspiratorial.
I'm not a DO customer, and don't have any affiliation.
- kuschku 10y agoYes, I had not redeemed it, because, as a student, I was trying to save it up knowing I’d want to do a project where I’d require servers during summer break between 2nd and 3rd year of my undergrad degree. The credit was invalidated 3 months before that. With the legal 3 year validity period of promotional credit and coupons that German law guarantees, I had expected being able to do that.