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Their service is very expensive compared to Google, AWS and the rest. I wonder how they've managed to survive on their own for so long
by thedlade 10y ago
Their service is very expensive compared to Google, AWS and the rest. I wonder how they've managed to survive on their own for so long
- raverbashing 10y agoAre you sure? AWS was one of the most expensive ones, Rackspace was cheaper
- cmrdporcupine 10y agoBack in 2009/2010 when I was looking into it AWS was half the price for a roughly equivalent instance.
- dagw 10y agoDid you run any benchmarks? Because I was looking at both during the same timeframe and Rackspace offered about 20-30% more 'operations'/dollar in our case.
- raverbashing 10y agoLooking at their site it seems now what they do is resell AWS/Azure/Google offers, which is weird (and dedicated servers, which was what they always did)
- brightball 10y agoGreat customer service.
- arethuza 10y agoShockingly bad pre-sales though - in my last job I tried to engage with them on the hosting for a large scale ERP project for a multinational and they were pretty reluctant to get involved even though they advertised that they were targeting that niche and claimed expertise in the ERP application.
- AndyNemmity 10y agoThis is really a huge difference in the enterprise space. Projects are won and lost on the most trivial things, and having very intelligent people in presales is so critical.
- imsofuture 10y agoVery different set of customers. Rackspace's self-service cloud has always kind of sucked, and they knew it -- they'd much rather work upmarket with companies that want to outsource infrastructure engineering as part of their hosting bill.