One country's/government's definition of "nice" may vary from another's. I somewhat agree with your point, but note that these people are enforcing the will of

One country's/government's definition of "nice" may vary from another's. I somewhat agree with your point, but note that these people are enforcing the will of their country's top leadership. And the Russian government has every reason to not play nice with the US government. I actually wouldn't be surprised if NSA is one of the "nicest" intelligence agencies out there, though. Relatively speaking.