Hi. I'm a director at FastMail. I'm very sorry to hear of your troubles, and I'd really like to follow up on the support tickets to find out what happened. I re

Hi. I'm a director at FastMail. I'm very sorry to hear of your troubles, and I'd really like to follow up on the support tickets to find out what happened. I realise you may well have moved on by now and I fully understand that, but if you could post the support ticket numbers here we will definitely look further into the issue, whatever it was.