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> Likewise, I'm disappointed to see this post from Sam as it advocates ignoring the haters. "Don't let their lack of imagination hold you back" is terrible advi
by zeroxfe 10y ago
> Likewise, I'm disappointed to see this post from Sam as it advocates ignoring the haters. "Don't let their lack of imagination hold you back" is terrible advice for people who want to find pain points for their product to improve. The assumption that all criticism is bad is, in my opinion, toxic to the startup ecosystem.
He didn't say that all criticism is bad. From the article: "some criticism is useful, and that you should pay attention to, but that's not normally what gets people down"
(Also, it seems like you missed the point entirely.)
- nibs 10y agoLosing a critical customer and following up to get feedback as to why it happened seems like something you should listen to that also gets you down. Not mutually exclusive.