I admit to having a gmail.com account ---- I really don't understand how anyone can use Google for production. If you don't pay for support to have a way to

I admit to having a gmail.com account ---- I really don't understand how anyone can use Google for production. If you don't pay for support to have a way to actually get a hold of Google... ... Someday you may be in a world of hurt and have absolutely no way to get ahold of anyone. You can post a story and hope and pray that Google might read it and have someone reach out and remedy the situation.