We got the 100k credit which is nice. Noticed the actual technical side is excellent - vastly better than azure and AWS (AWS especially - I find the whole UI an

We got the 100k credit which is nice. Noticed the actual technical side is excellent - vastly better than azure and AWS (AWS especially - I find the whole UI and way it works so clunky). However, despite using our credit to buy gold support when it came to using it I couldn't work their tickets UI at all. Turns out you need to change products from your Google apps support to cloud platform by some tiny link which is not at all obvious. I had to phone up and it was obvious people hit it all the time as the operator instantly knew what the issue was. Also related: azure by default didnt renew your free trial despite an active cc being on file. It just shuts everything off with no obvious warning. What other service does that? Honestly think these companies need to do some proper usability testing on their flows because there is so much clunky weirdness in cloud providers right now.