Even if they do, that's worlds better than saying "One of your servers looks like it's doing something bad, so we will shut down your entire Google/AWS account

Even if they do, that's worlds better than saying "One of your servers looks like it's doing something bad, so we will shut down your entire Google/AWS account automatically. We won't tell you what server it is or what it's doing that we think is bad. There's no way to talk to a person at all. Your only hope is to either post something on social media and hope it gets noticed, or restart your business on a platform that actually knows what support is."