3 ms·
>These customers are not going anywhere. That strategy works until it doesn't, and by then its too late to pivot out of it.
by cmdrfred 10y ago
>These customers are not going anywhere.
That strategy works until it doesn't, and by then its too late to pivot out of it.
- Grishnakh 10y agoYou can make that claim, but you're just some guy on an internet message board (an "armchair quarterback", you could say), not the CEO of a multi-billion-dollar corporation. Maybe you're right; if so, I'd be happy to see MS collapse. Or maybe you're wrong, and treating their customers terribly will turn out to be very profitable for them. Either way, I don't really see a downside.