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To answer the question "absolutely" you need a little bit more than your personal experience.
by solipsism 10y ago
To answer the question "absolutely" you need a little bit more than your personal experience.
- toomanybeersies 10y agoWell we have the fact that Air New Zealand is making record profits, and keeps winning various awards largely due to their impressive customer service (a large part of which is their amazing safety videos). Whereas Jetstar, a low cost competitor, struggles to run a profit.