Blizzard acts on them, as does Microsoft with Xbox Live feedback. It's usually on a 6-month cycle and they do huge bans all at once, and they usually hit the ga

Blizzard acts on them, as does Microsoft with Xbox Live feedback. It's usually on a 6-month cycle and they do huge bans all at once, and they usually hit the gaming press along with tons of comments of the form, "you can't close my Xbox Live account, I only cheated 3 dozen times!" etc. Smaller games like Mechwarrior Online? I'd be very surprised if the complaints are ever checked in any systematic way. The nice thing about the Xbox Live system is that even if the specific game doesn't act on the reports, Microsoft themselves will sooner or later. With smaller games, it's just placebo, and that jerk who you played with will still be there 3 years from now, still being a jerk. Oh well.