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The main problem is that managers and users - lacking a mental model of the software - have no idea what's an easy problem and what's a hard problem (that would
by m_mueller 10y ago
The main problem is that managers and users - lacking a mental model of the software - have no idea what's an easy problem and what's a hard problem (that would take lots of engineering). Thid creates unrealistic expectations.
- colejohnson66 10y agoThe problem is people think that just because it's easy for them, it's easy for a computer. Obligatory xkcd[0]. "What!? I can clearly tell that's a bird! You mean to tell me that you can't make a computer do the same?" [0]: https://xkcd.com/1425/ https://xkcd.com/1425/