4 ms·

The "report" buttons on social networks?

by kylehotchkiss 10y ago

drdeca 10y ago
I think the down vote on YouTube comments also. Not sure.
- sanqui 10y ago
  At one point about a year ago it was indeed a no-op. I checked and while the thumbs up button sent a request, the thumbs down one did nothing. It was changed a few months ago though, and now both send requests - though that doesn't guarantee anything server-side ;)
  - agumonkey 10y ago
    Maybe they accumulate downvotes locally for batch ?
    - rhizome 10y ago
      Is that actually a thing? I've never heard of that pattern.
      - agumonkey 10y ago
        Me neither, I'm just surprised they would discard ALL downvote data.
        corobo 10y ago
        They don't discard the data, I see dislikes in my channel analytics. It probably does nothing for ranking though.
reitanqild 10y ago
Works, at least for some it seems: I read a writeup by someone who tried a year or so ago, creating two almost exactly identical Facebook groups only one was telling how one group of people were just sh*t and the other was just the same only with people in the country right across the border from the first one. One was taken down almost immediately, the twin was still up when the experiment ended IIRC. Won't name the nations here but it goes to show the influence Facebook actually has.
- tedmiston 10y ago
  It seems like relevant context to include the countries at hand, for example, if their government structures, censorship levels, or corruption vary significantly.
  - reitanqild 10y ago
    I know, but I feel it would be dragging politics into HN something I think I'll try even harder not to do in the future than I have so far. My point was just to add some anecdata that: * Report buttons seems to work, sometimes. * Facebook is not necessarily a neutral party.
    - deleted 10y ago
      [deleted]
tedmiston 10y ago
Report on Facebook is such a frustrating experience. For example, reporting a spam post in a neighborhood group. > Dropdown > Report Post > It's spam > Continue > Mark this post as spam and/or Report to admin > Done > How was your experience getting help with this issue? I would pick happy if it were 2 clicks instead of 7... > Spam post is still displayed... I've reported hundreds of posts but it doesn't seem to be actually acknowledged by a human. Now, on the other hand, Instagram very recently (maybe last month) drastically simplified their reporting + blocking flow down to a small number of steps. It's very nice, and you get feedback of the spam comments and follows being hidden immediately.
Razengan 10y ago
Or online games like League of Legends and Dota2. Blizzard's network seems to be the only place where real humans actually read these.
- blakeyrat 10y ago
  Blizzard acts on them, as does Microsoft with Xbox Live feedback. It's usually on a 6-month cycle and they do huge bans all at once, and they usually hit the gaming press along with tons of comments of the form, "you can't close my Xbox Live account, I only cheated 3 dozen times!" etc. Smaller games like Mechwarrior Online? I'd be very surprised if the complaints are ever checked in any systematic way. The nice thing about the Xbox Live system is that even if the specific game doesn't act on the reports, Microsoft themselves will sooner or later. With smaller games, it's just placebo, and that jerk who you played with will still be there 3 years from now, still being a jerk. Oh well.

The "report" buttons on social networks?

drdeca 10y ago

I think the down vote on YouTube comments also. Not sure.

sanqui 10y ago
At one point about a year ago it was indeed a no-op. I checked and while the thumbs up button sent a request, the thumbs down one did nothing. It was changed a few months ago though, and now both send requests - though that doesn't guarantee anything server-side ;)
- agumonkey 10y ago
  Maybe they accumulate downvotes locally for batch ?
  - rhizome 10y ago
    Is that actually a thing? I've never heard of that pattern.
    - agumonkey 10y ago
      Me neither, I'm just surprised they would discard ALL downvote data.
      - corobo 10y ago
        They don't discard the data, I see dislikes in my channel analytics. It probably does nothing for ranking though.

reitanqild 10y ago

Works, at least for some it seems: I read a writeup by someone who tried a year or so ago, creating two almost exactly identical Facebook groups only one was telling how one group of people were just sh*t and the other was just the same only with people in the country right across the border from the first one. One was taken down almost immediately, the twin was still up when the experiment ended IIRC. Won't name the nations here but it goes to show the influence Facebook actually has.

tedmiston 10y ago
It seems like relevant context to include the countries at hand, for example, if their government structures, censorship levels, or corruption vary significantly.
- reitanqild 10y ago
  I know, but I feel it would be dragging politics into HN something I think I'll try even harder not to do in the future than I have so far. My point was just to add some anecdata that: * Report buttons seems to work, sometimes. * Facebook is not necessarily a neutral party.
  - deleted 10y ago
    [deleted]

tedmiston 10y ago

Report on Facebook is such a frustrating experience. For example, reporting a spam post in a neighborhood group. > Dropdown > Report Post > It's spam > Continue > Mark this post as spam and/or Report to admin > Done > How was your experience getting help with this issue? I would pick happy if it were 2 clicks instead of 7... > Spam post is still displayed... I've reported hundreds of posts but it doesn't seem to be actually acknowledged by a human. Now, on the other hand, Instagram very recently (maybe last month) drastically simplified their reporting + blocking flow down to a small number of steps. It's very nice, and you get feedback of the spam comments and follows being hidden immediately.

Razengan 10y ago

Or online games like League of Legends and Dota2. Blizzard's network seems to be the only place where real humans actually read these.

blakeyrat 10y ago
Blizzard acts on them, as does Microsoft with Xbox Live feedback. It's usually on a 6-month cycle and they do huge bans all at once, and they usually hit the gaming press along with tons of comments of the form, "you can't close my Xbox Live account, I only cheated 3 dozen times!" etc. Smaller games like Mechwarrior Online? I'd be very surprised if the complaints are ever checked in any systematic way. The nice thing about the Xbox Live system is that even if the specific game doesn't act on the reports, Microsoft themselves will sooner or later. With smaller games, it's just placebo, and that jerk who you played with will still be there 3 years from now, still being a jerk. Oh well.