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Being rude usually means you care about something. It's better to get 10 angry ranting emails, than not get any emails at all.
by axod 17y ago
Being rude usually means you care about something. It's better to get 10 angry ranting emails, than not get any emails at all.
- deleted 17y ago[deleted]
- abstractbill 17y agoThat's definitely the right way to think about rants - at least they show someone cares.
- potatolicious 17y ago[edit] Meant to reply to axod's post.
- IsaacL 17y agoThis is incredibly true. I used to run an online multiplayer game, and a few times I found that the really angry/upset players often became really big fans after I addressed their concerns. I guess that people are only going to get really angry/frustrated if they actually want to use your product. OTOH, some people are just assholes.
- kmak 17y agoSeconded. I wrote an online game as a 16 year old (10 years ago) with all the bugs that a 16 year old might code (though no SQL injections!) and there were tons of angry/concerned players whenever something happens. Most of the players understand (I was young) but also got quite a bit of angry threats, which was a bit much for a young 'un. So I kind of stopped caring about it, and now few people complains because few people care about it. At least it's a growing lesson!
- ezy 17y agoThis is a possible coping strategy, but a shitty excuse for being rude. Not everyone is an attention-whore.