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I have a Paperwhite and two Windows 10 systems. Works fine on both. Is your system completely vanilla (mine were fresh installs onto empty drives from official

by kogir 10y ago

I have a Paperwhite and two Windows 10 systems. Works fine on both. Is your system completely vanilla (mine were fresh installs onto empty drives from official media), or could your OEM have snuck something in? I'm not saying you're wrong, or that Windows isn't to blame. There just must be more to it than Windows 10 anniversary update + Kindle Paperwhite. Maybe you and others affected have some other thing in common.

nikbackm 10y ago
I upgraded from Windows 7 to Windows 10 in-place. Windows 7 was installed (several years ago) using a clean Windows ISO, I have no OEM/bloatware stuff installed. I do have iTunes installed which apparently was the issue for some users. Others have also reported the getting the crash without that though. But I don't intend to try uninstalling it and see if that resolves the problem, I connect the Kindle so seldom that the work-around will do for now.