4 ms·

However, their billing system is definitely not out of beta.

by caseyf7 10y ago

kyrra 10y ago
Care to elaborate on the issues you have with GCP billing?
- dabeeeenster 10y ago
  The old UI was way better Im afraid to say! It was very easy to view the last day's costs with it - seems to be impossible with the new UI?
- us0r 10y ago
  I can't use my normal rewards card as it can't tell the difference between prepaid card and non prepaid. Seems like a hard thing to screw up considering you can google a list of prepaid bin numbers.
  - kyrra 10y ago
    Can you open a ticket with GCP billing that you believe it's misclassifying your card as a prepaid card when it really isn't? If you have the card on record on your account, someone may be able to look into it (but no guarantees). I'll see if I can ping the people that handle BIN data to see how we handle these kinds of issues. Disclaimer: I work in payments at Google.
  - kyrra 10y ago
    Follow-up: a ticket seems to be your best recourse. I'm not sure anything can be done, but letting the Cloud billing team know your specific card is having problems may allow them to fix it. This can actually be a hard problem as some banks/issuers intermix prepaid and normal credit cards BINs (and I'm sure there are other issues I don't know about)
- markdown 10y ago
  I manage a few accounts for different clients of mine. Now and then (not often) I get an email about some billing service being discontinued (or perhaps a free trial of something has ended). When this happens, I have no idea which account it refers to as the emails provide no details. I just have to cross my fingers and hope nothing goes offline. EDIT: Here's what they look like: http://i.imgur.com/XcatLQm.png http://i.imgur.com/XcatLQm.png AFAIK the account id denoted there as XXX-XXXXX-XXX is some behind-the-scenes account identified that isn't displayed anywhere in the UI. To hunt it down, I would have to log into a google account, then click on the link. Then repeat over and over with a dozen google accounts until I log into the one actually tied to that billing account. Ridiculous.
  - kyrra 10y ago
    Is the id there the billing id listed here[0]? AdWords does something similar but their account ids are sorter. One hack that may work: use + in the name part of your email (ex: name+account@example.com). Gmail at least routes them all to the "name" account. Then you can filter or label as you would like. [0] https://console.cloud.google.com/billing https://console.cloud.google.com/billing
    - markdown 10y ago
      > Is the id there the billing id listed here[0]? Looks like you're right. It's still a meaningless number in this context. It's not something I can or should have to memorise. To make it worse, an account can have multiple billing accounts. The suggested hack should work, thanks. Hopefully Google improve the content of their email though. Hacks shouldn't be needed.
  - boulos 10y ago
    Isn't the email sent to you, the billing account holder? That is, if you're the account holder then the (original) To: field in the email headers is the Google Account it's intended for. I agree we could (and should) repeat that, but you shouldn't have to cycle through all your Google Accounts to do so.

However, their billing system is definitely not out of beta.

by caseyf7 10y ago

However, their billing system is definitely not out of beta.

kyrra 10y ago

Care to elaborate on the issues you have with GCP billing?

dabeeeenster 10y ago
The old UI was way better Im afraid to say! It was very easy to view the last day's costs with it - seems to be impossible with the new UI?
us0r 10y ago
I can't use my normal rewards card as it can't tell the difference between prepaid card and non prepaid. Seems like a hard thing to screw up considering you can google a list of prepaid bin numbers.
- kyrra 10y ago
  Can you open a ticket with GCP billing that you believe it's misclassifying your card as a prepaid card when it really isn't? If you have the card on record on your account, someone may be able to look into it (but no guarantees). I'll see if I can ping the people that handle BIN data to see how we handle these kinds of issues. Disclaimer: I work in payments at Google.
- kyrra 10y ago
  Follow-up: a ticket seems to be your best recourse. I'm not sure anything can be done, but letting the Cloud billing team know your specific card is having problems may allow them to fix it. This can actually be a hard problem as some banks/issuers intermix prepaid and normal credit cards BINs (and I'm sure there are other issues I don't know about)
markdown 10y ago
I manage a few accounts for different clients of mine. Now and then (not often) I get an email about some billing service being discontinued (or perhaps a free trial of something has ended). When this happens, I have no idea which account it refers to as the emails provide no details. I just have to cross my fingers and hope nothing goes offline. EDIT: Here's what they look like: http://i.imgur.com/XcatLQm.png http://i.imgur.com/XcatLQm.png AFAIK the account id denoted there as XXX-XXXXX-XXX is some behind-the-scenes account identified that isn't displayed anywhere in the UI. To hunt it down, I would have to log into a google account, then click on the link. Then repeat over and over with a dozen google accounts until I log into the one actually tied to that billing account. Ridiculous.
- kyrra 10y ago
  Is the id there the billing id listed here[0]? AdWords does something similar but their account ids are sorter. One hack that may work: use + in the name part of your email (ex: name+account@example.com). Gmail at least routes them all to the "name" account. Then you can filter or label as you would like. [0] https://console.cloud.google.com/billing https://console.cloud.google.com/billing
  - markdown 10y ago
    > Is the id there the billing id listed here[0]? Looks like you're right. It's still a meaningless number in this context. It's not something I can or should have to memorise. To make it worse, an account can have multiple billing accounts. The suggested hack should work, thanks. Hopefully Google improve the content of their email though. Hacks shouldn't be needed.
- boulos 10y ago
  Isn't the email sent to you, the billing account holder? That is, if you're the account holder then the (original) To: field in the email headers is the Google Account it's intended for. I agree we could (and should) repeat that, but you shouldn't have to cycle through all your Google Accounts to do so.