I know a lot of people prefer Lyft as a first resort but to me it has two serious problems: * Lyft doesn't let you book a ride by web or sms, which means in an

I know a lot of people prefer Lyft as a first resort but to me it has two serious problems: * Lyft doesn't let you book a ride by web or sms, which means in an emergency, I can't cadge a ride easily at a web cafe, library, laptop at a Starbucks, borrowed phone, etc. Lyft is optional, having a working m.uber.com login is a survival skill. * I've never experienced the level of drivers outright misbehaving and fucking with passengers in an Uber that I semi-frequently experience as a friend's guest in a Lyft. I don't know if it's culture or what, but Lyft drivers seem to feel comfortable doing things like picking a location and ditching you or not accepting your instructions to drive a particular place, which as far as I can tell is a "never drive for us again" infraction over at Uber and the drivers know it.