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Not in the city I'm in. Lyft drivers are notably more friendly, to the extent that it's almost a stereotype. Uber seems to have more regular taxi drivers moonli
by llamataboot 10y ago
Not in the city I'm in. Lyft drivers are notably more friendly, to the extent that it's almost a stereotype. Uber seems to have more regular taxi drivers moonlighting, Lyft seems to have more people making it their second job.
- tammer 10y agoDuring driver on-boarding Lyft trains drivers to converse with passengers, while Uber actively discourages it. This is the dynamic you're picking up on, and to me it plays out clearly in the customer space. I prefer a quiet ride, therefore I choose Uber, but I know plenty of people like you who prefer the conversation. I think currently its a good differentiator for Lyft but Uber's preparing us for our driverless future.
- r00fus 10y agoI took a Lyft recently - when I made it clear I didn't want to talk, the driver clammed up, was polite and I got to ride in peace (had a headache & just got off hours of customer calls).
- thatswrong0 10y agoFeel this way about Lyft in SF. I very rarely have bad experiences with Lyft, but with Uber it's been common enough that I only use it when Lyft has no drivers available (which is typically during high surge prices, in which case taking a cab makes more sense).
- deleted 10y ago[deleted]
- chipgap98 10y agoYeah I feel this way about Lyft in Boston