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Can't upvote hard enough. Even in the digital media space I'm in, with all our endless data, picking the right thing to measure and measuring it the right way i
by shostack 10y ago
Can't upvote hard enough. Even in the digital media space I'm in, with all our endless data, picking the right thing to measure and measuring it the right way is extremely hard.
Metrics have consequences as what gets measured gets managed, often to the detriment of everything else. Pick the wrong metric and you can shoot yourself in the foot inadvertently.
- ArkyBeagle 10y agoHere's how I manage to not just live in a cabin in the woods. If it's hard for me, I can only imagine how hard it is for the boss ( because scale ) . Even if the boss is an idiot, there's probably a lot more gain in cooperating and trying to fix it than in being belligerent. But broken measurement systems invite corruption. It's now possible for ... dishonorable cliques to overtake the measurement regime and bend it to their own advantage. Since they're going to be organized around the short term ( because that's how humans manage information overload - they go short term ), they're more likely to do things that will damage the organization for the long term. It's the circle of life :)