4 ms·
FAQs have become so ingrained in the culture of the internet that a lot of people think it is an absolute necessity when building a new website. I've seen a me
by markkanof 17y ago
FAQs have become so ingrained in the culture of the internet that a lot of people think it is an absolute necessity when building a new website.
I've seen a meeting about website content turn into a brainstorming session to come up with questions that a visitor to the site might ask. So instead of just not having the FAQ initially and waiting until a question is asked a few times to add it to the FAQ people come up with all sorts of ridiculous questions that will never be asked by any real user of the site.
Seems like not the best idea.