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...makes people no longer expect themselves to spend even 5 seconds of learning to master a tool. I, too, lament the state of user education in the computing w
by Karunamon 10y ago
...makes people no longer expect themselves to spend even 5 seconds of learning to master a tool.
I, too, lament the state of user education in the computing world, but you can't change what people want by giving them an alternative that's technically superior, yet more difficult to set up.
Again, I point to Dropbox. You can most of the way there with some simple scripts and coreutils, but for some reason, my gran wasn't using this until someone wrapped it up in a nice UI and abstracted the complexity away. For some reason, she uses the Gmail web client instead of Mutt, even though the latter is objectively faster and more productive. For some reason, she uses a feature phone instead of a smartphone, even though the latter is easy to use and can do so much more.
There's a lesson here, often lost on more technical audiences, and I think it's this: Time and interest is limited, and developers should respect user's time and preference more than they do now.