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Anssi Vanjoki (EVP Nokia), pretty much offered a mea culpa on N97 not meeting consumer expectations - "it has been a tremendous disappointment in terms of the e

by brkumar 17y ago

Anssi Vanjoki (EVP Nokia), pretty much offered a mea culpa on N97 not meeting consumer expectations - "it has been a tremendous disappointment in terms of the experience quality for the consumers". Have a look at the video http://www.allaboutsymbian.com/news/item/11183_Video_Anssi_Vanjoki_on_the_N97.php http://www.allaboutsymbian.com/news/item/11183_Video_Anssi_V...

latch 17y ago
pretty sincere. That, and the fact that he would probably take over my city unless McClane stopped him gives them a free pass from me.
latch 17y ago
something about that guy reminds me of Don Mattingly.
some1else 17y ago
Laughable advertising strategy. I hope they purge some of the dinosaurs who still believe you can lie about the experience you provide in your propaganda. The statement for AllAboutSymbian however.. Nice to see such levels of sincerity in corporate ethics for a change, a huge contrast to the ad in question.
lurch_mojoff 17y ago
Admitting your mistakes is a good start. The question now is whether Nokia have actually learned their lesson and if that lesson is the right one. Statements like these, though: "It happens every now and then in a big company, like Nokia, even if you have the most stringent quality control mechanisms." and "We have taken the learnings and when Symbian^3 comes out you can rest assured it will be perfect." and re:early adopters not getting answers from Nokia about the issues they have encountered - "Like I said, that was a surprise to us. It was not expected." make me suspicious that they have learned anything. First these are not QA issues. The problems with N97 are not a result of obscure bugs that could have slipped through. The problems are result of bad design and development decisions. Unless Nokia is staffed entirely by blind and mentally retarded people, they cannot play the surprised-that-our-product-sucks card. And it is very discouraging that Nokia - the biggest mobile phone maker in the world and a company with decades of experience in the telco and mobile phone business - is just learning that user experience is the most important concern they should have when developing a new product.
- muratmutlu 17y ago
  :) Great comment

by brkumar 17y ago

latch 17y ago

pretty sincere. That, and the fact that he would probably take over my city unless McClane stopped him gives them a free pass from me.

latch 17y ago

something about that guy reminds me of Don Mattingly.

some1else 17y ago

Laughable advertising strategy. I hope they purge some of the dinosaurs who still believe you can lie about the experience you provide in your propaganda. The statement for AllAboutSymbian however.. Nice to see such levels of sincerity in corporate ethics for a change, a huge contrast to the ad in question.

lurch_mojoff 17y ago

Admitting your mistakes is a good start. The question now is whether Nokia have actually learned their lesson and if that lesson is the right one. Statements like these, though: "It happens every now and then in a big company, like Nokia, even if you have the most stringent quality control mechanisms." and "We have taken the learnings and when Symbian^3 comes out you can rest assured it will be perfect." and re:early adopters not getting answers from Nokia about the issues they have encountered - "Like I said, that was a surprise to us. It was not expected." make me suspicious that they have learned anything. First these are not QA issues. The problems with N97 are not a result of obscure bugs that could have slipped through. The problems are result of bad design and development decisions. Unless Nokia is staffed entirely by blind and mentally retarded people, they cannot play the surprised-that-our-product-sucks card. And it is very discouraging that Nokia - the biggest mobile phone maker in the world and a company with decades of experience in the telco and mobile phone business - is just learning that user experience is the most important concern they should have when developing a new product.

muratmutlu 17y ago
:) Great comment