> Why would a driver use a new competitor app if the customers aren't there? Because there is almost zero cost for the driver to sign up for yet another app. A

> Why would a driver use a new competitor app if the customers aren't there? Because there is almost zero cost for the driver to sign up for yet another app. Already today, many drivers use multiple apps. > Why would a customer download another app they haven't used before or heard of, especially if the rides aren't there? He will hear about it and download it if the rides are cheaper.