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Yeah, incentivizing by tickets is always dangerous, coincidentally there was a story in the UK papers yesterday about employees gaming a test system to hit 999
by mattmanser 10y ago
Yeah, incentivizing by tickets is always dangerous, coincidentally there was a story in the UK papers yesterday about employees gaming a test system to hit 999 call targets (911 for the rest of the world)
https://www.theguardian.com/uk-news/2016/aug/17/two-g4s-police-control-room-staff-fired-over-999-test-calls https://www.theguardian.com/uk-news/2016/aug/17/two-g4s-poli...