"Tone-deaf"? Or "failing to adhere to PC norms"? Its a great case because it makes instinctively want to cater for it. Who wouldn't want to help out the develo

"Tone-deaf"? Or "failing to adhere to PC norms"? Its a great case because it makes instinctively want to cater for it. Who wouldn't want to help out the developmentally challenged person? Which makes it all the harder to use our heads rather than our hearts, and make a good business decision. I suspect the author chose it deliberately for this very reason.