In 2003 I was working with a national bank on a project, and we needed to get data dumps from them. They told us they would be happy to provide the data in any

In 2003 I was working with a national bank on a project, and we needed to get data dumps from them. They told us they would be happy to provide the data in any format we requested. "Great!" we thought, and asked them to send us the data in XML since we already had a process for handling it that way. There was a moment of silence as they muted their side of the conference and when they came back, the IT manager who was heading up this project on their side goes "okay but... what is XML?". At that point I realized that bank IT is where government IT workers go when government work is too demanding.